Update your personal information

Most of your details live on the Settings page.

Name, phone, location and photo

1. Open Settings.
2. In the Profile card, edit Full name, Phone or Location, then select Save profile.
3. In the Profile photo card, choose a JPG, PNG or WebP photo up to 5 MB and select Save photo, Replace photo or Remove photo.

Change your email address

Your email is how you sign in, so a change needs proof that it is you and that you own the new inbox.

1. In the Email address card, enter your New email address.
2. Enter your Current password.
3. Enter the 6-digit Authenticator code from your authenticator app.
4. Select Send confirmation link.
5. Open the link we send to the new address within 60 minutes.

Your email does not change until you open that link. We also let your current address know about the request. When you confirm, you are signed out on your other devices. If you typed the wrong address, select Use a different address.

Target roles and search preferences

These are on their own page, Target Roles. See Set your job preferences.

Export or delete your data

You ask for these in writing. Write to support@kivooapply.com from the email on your account.

• Export: ask for a copy of your account data. We aim to answer within 30 days.
• Deletion: before we can delete your account you must cancel any active subscription, have no applications queued or running, and the account must not be shared. We aim to act within 30 days. Deletion does not remove applications already delivered to employers, or billing records and logs we must keep, as the Privacy Policy explains.

Related: Change your password, Account security and two-step login