Billing and Subscriptions
- Plans and creditsWhat each plan costs and includes, how credits work and what credit packs are.
- Payment methods and card updatesHow you pay, how to update your card and what happens if a renewal payment fails.
- Upgrade or downgrade your planHow to move from Free to a paid plan, and what happens when you go back to Free.
- Cancel your planCancel online in a few steps and see what happens to your access and your credits.
- Billing and refund policy, in plain wordsA short guide to the refund rules for packs, monthly and yearly plans, and the 14 day right in the EU, EEA and UK.
Still need help?
Email support@kivooapply.com and tell us what you were trying to do.
